At Access Jet Group, we want to make the private aircraft rental experience as simple, stress-free, and straightforward as possible. To do this, we make sure to address your pressing questions and ensure you have all the information you need to make an informed decision.
Whether you’re a seasoned flier or new to the concept of private aircraft rental, we know you have questions — and we have answers. Take a look at some of the most common questions our clients ask to see if they can help you gain clarity into the process. And, as always, we encourage you to reach out to our team for in-depth information.
When Can I Get in Touch with a Private Aircraft Rental Advisor?
One of the biggest benefits of working with Access Jet Group is our always-on availability. Each of our clients will receive a dedicated charter expert that is available to you 24 hours a day, seven days a week, 365 days per year. We’re committed to ensuring you have the ultimate flight experience and won’t let things like holidays or after hours get in the way.
Why Do I Need a Designated Air Charter Expert?
Your dedicated air charter expert is like your personal concierge. They’re familiar with your travel plans, needs, and expectations to ensure a seamless experience throughout your travels.
Can My Pet Fly With Me?
We love your four-legged friends just as much as you do! We’re a family friendly air charter company, and our partners allow the entire clan to fly together. There are a few rules you may need to follow, depending where you’re flying into or out of. Some requirements are that your pet be microchipped, vaccinated, and have a pet passport.
How Do I Choose a Private Aircraft?
If you don’t know the difference between a Learrjet 75 and an Airbus 320, you’re not alone. There’s a lot that goes into choosing an aircraft to take you on your travels, and it’s not just about which one looks the shiniest. Our travel experts work with you to consider flight needs, scheduling, preferences, and budget to narrow down your options. The decision isn’t just based on price, but rather a combination of other factors, like the number of people in your travel party and where you’re traveling to will also influence the outcome.
Does My Air Charter Include Ground Transportation?
Access Jet Group prides itself on being more than just an air charter broker. Whether you need us to arrange ground transportation or make special accommodations for your travels, we’re happy to take some of the stress off you. Just let us know how we can help.
Can a Private Jet Land at Major Airports?
In a word, yes. But the bigger benefit of a private air charter is the ability to land at thousands of smaller airports that commercial airliners can not. This expands your access to more destinations, which gives you more flexibility in your travels.
How Soon Do I Need to Book My Private Charter?
Unlike booking a flight on a commercial airliner, time isn’t always of the essence in private air travel. In fact, many of our clients rely on us to make short-notice travel arrangements when important meetings pop up or plans change.
Still, we recommend that you book as early as possible to ensure availability of your preferred aircraft and potentially have more options to choose from.
What Type of Guarantee Do You Offer?
We get it — you might have experienced a flight delay when flying commercial. Or perhaps you’ve missed a connecting flight in the past. Or worse, your flight got cancelled altogether. Whatever the scenario, it was probably a stressful experience that left you scrambling to know what to do next.
At Access Jet Group, we pride ourselves on our ability to secure your travel plans. Because we’re a charter company, we have access to hundreds of private jets at any given time. If something happens to potentially derail your trip, we make sure to get you a replacement jet so that you can keep moving forward.
Got more questions? We’d love to hear from you! Reach out to the Access Jet Group team today to have all your questions answered by one of our expert travel advisors.
